Vertrieb und Produktdienstleistungen
Technical Specialist - Field Service Automation System Technician
Sandvik Mining
System Technician – Automation | Northparkes NSW
About the opportunity
We are seeking skilled and proactive technicians who is passionate about service and technical support.
The System Technician - Automation will be based at Northparkes Mine located approx. 27km from the town of Parkes in Central West NSW on a 7 on | 7 off day/night shift roster. While the role is roster based the expectation of the role is as residentially based in Parkes.
The role will focus on conducting inspections, maintenance, and repairs on specialised mining machinery, including drill rigs, trucks, loaders, and more. This role also involves working with complex hydraulic, electrical, and automation systems, and may require additional tasks as directed by management. Ideal candidates will be adaptable and proficient in handling a diverse range of equipment.
You will be required to follow defined commissioning timelines for projects and provide effective solutions to technical problems based on systemic failure analysis. This will involve capturing information from automation products and services, along with reporting and providing feedback to customers of the findings and recommendations to repair.
Responsibilities:
All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers.
Commissioning of Automine® and OptiMine® product offerings at customer sites.
Engage with customers and other key internal stakeholders to deliver and support the Automation product.
Provide technical support to end users, operators, and service personnel in cases of complex technical issues.
Resolve and report any technical problems associated with product area offerings at the customer level.
Provide technical and service support on all deliveries including retrofit kits of product area offerings.
Assist factories with field-testing and trials of new products and updated components to ensure proper and safe operation.
Provide on-site commissioning of Product Area offerings in the sales area and technical assistance to resolve issues.
Assist customers with parts interpretations and recommended stock holdings.
About you
You will hold a relevant trade qualification in Electrical or Mechanical disciplines. Along with a minimum of 5 years’ experience in said discipline with practical knowledge in Electrical or Electronics Engineering Technology. A demonstrated grasp and prior involvement with machine CAN bus systems are essential.
Additionally, possess proven understanding and experience with IT systems and terminology, as well as proficiency in. This is complemented by your experience in system support and providing assistance remotely.
Additionally, it is preferred that candidates possess:
Experience working with TCP/IP networks including Wi-Fi
An understanding of communication protocols (e.g. CANBus)
Strong investigative and diagnostic skills
Experience with underground mining remote control system
Knowledge of customer’s industry
Systemic failure analysis
Experience in on site commissioning
Ability to work underground as needed
Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
What we offer
Superannuation contributions, with the ability for you to opt into higher superannuation amounts.
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Company-wide bonus scheme to reward your hard work and dedication.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Extensive training opportunities, from internal programs to contributions towards external studies.
Sandvik Wellness Program to support and enhance your health and wellbeing.
Ongoing development, opportunities with extensive internal and external training opportunities.
Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.
Who we are
Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.
Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.
We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.
How to apply
Click ‘Quick Apply’ on Seek or head to our careers page https://www.home.sandvik/en/careers/job-search/
For further information about the role please reach out to Talent Acquisition Specialist – Zelda Fowkes, Zelda.fowkes@sandvik.com
Applications close: 10 February 2026, or prior if ideal candidate selected.
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