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Accounts Receivable/Payable & Operation Specialist

INROCK CANADA ACCOUNTS RECEIVABLE, PAYABLE & OPERATIONS SPECIALIST

Inrock has been in business since 1993 and a part of Sandvik Group since 2018. Inrock is a worldwide leader as a tooling and services provider to Horizontal Directional Drilling (HDD) Contractors for the underground installation of pipelines. Inrock is looking to fill an open position for an Accounts Receivable, Payable & Operations Specialist in Canada. With a product and service portfolio that spans all phases of a project, we are well positioned to meet the ever-evolving needs of the HDD industry.

Roles & Responsibilities

Accounts Receivable / Accounts Payable

• Generate and email monthly customer statements; run and distribute the monthly aged AR report.

• Process all customer invoices and credit memos and send to customers.

• Track revenue (posted and pending) in spreadsheets; respond to vendor/customer AR/AP inquiries.

• Monitor AP inbox and process items; maintain up-to-date customer/vendor email contacts.

• Proactively flag overdue accounts to Sales/Art and coordinate follow-ups after statements are sent.

• Enter monthly billing in Telus and FedEx portals for payment processing.

Sales Orders, Rentals & Purchasing Controls

• Track customer quotes; ensure invoices reflect quoted prices and attach documentation to e-files.

• Edit purchased items to ensure NAV descriptions are accurate.

• Partner with Sales to confirm all shipped product is invoiced promptly (especially remote ON location).

• Monitor open rental contracts (RCs): verify tooling in/out, track returns, bill repairs, and close RCs.

• Monitor open POs to ensure work completion and timely closure; issue select POs and complete receiving; match packing slips to invoices.

• Open/validate Rental Contracts/Sales Orders when needed (SN accuracy, rental dates, pricing, GLs).

Operational & Administrative

• Process fixed asset sales through SO invoices, tag in NAV, and forward to the USA for removal/final detail.

• Support inventory control (research serial numbers, tag items in NAV).

• Maintain electronic control of files (including rental contracts); handle paper filing and year-end archiving.

• Track Rock Reamer refurb costs (spreadsheets) and send to department head for approval of the invoice.

• Track internal/external shipping costs for inclusion on invoices.

• Coordinate weekly status updates of work completed/pending with local management.

• Add inspection reports and certificates to electronic/job files for customer emailing.

• Manage office supplies; coordinate printer/computer issues with vendor.

Banking

• Make bank deposits as needed; email remittances to the USA finance team.

• Maintain and verify accuracy of customer banking information.

What you will bring along

  • Experience with AR/AP cycles, collections, and reconciliations.
  • Preferably 2–3 years of operations and/or office management experience in a small-to-mid sized office (multi-vendor coordination, supplies, facilities, basic IT liaison, scheduling).
  • Working knowledge of Microsoft Dynamics NAV (or similar ERP) is strongly preferred but not required.
  • Bachelors degree or college degree is considered an asset.
  • Strong interpersonal skills; comfortable working with all levels of the organization and with external customers/vendors.
  • Strong attention to detail, documentation, and file control.
  • Excellent time management; highly organized and able to manage multiple tasks concurrently.
  • Proficiency with Excel/Spreadsheets and common billing portals (e.g., Telus, FedEx).
  • Clear communication and cross-functional coordination with Sales, Inventory, and US Finance.
  • Strong sense of pride and ownership with a demonstrated willingness to go the extra mile.
  • Team player with a collaborative mindset

Environmental Health and Safety

  • We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!

In return for your passion and drive we will offer you…

  • The opportunity to make an impact on our business performance.
  • The opportunity to be part of an ambitious team, in an industry leading business.
  • The opportunity to reach your full potential.
  • Ongoing development and training.
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Inrock & Sandvik, our people and products please visit our website: Home - Inrock https://www.home.sandvik/en/about-us/

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Accounts Receivable, Payable & Operations Specialist requisition #R00 ; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process.

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