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Territory Manager

TERRITORY MANAGER X1– R0089380

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

Sandvik Mining and Rock Solutions (SMR) is currently seeking a Territory Manager & MD: Botswana to deliver the business area’s SMR's value proposition to the customer by driving implementation of the strategy in the assigned territory. This position reports into the Vice President Sales Southern Africa.

Key Responsibilities:

STRATEGIC PLANNING:

Develop territory strategy aligned to sales area strategy for Southern Africa, for submission to the Vice President for approval.
Develop the strategic plan for the territory.
Collaborate with the relevant internal stakeholders in the development of the business plans, structures and resources.

Drive the approved operational plans and strategy through the territory and service activities. Adjust the strategic and operational plans to meet changing markets and competitive conditions, as and when required.

OPERATIONS MANAGEMENT WITHIN THE TERRITORY:

Monitor the implementation of the territory operational plan, initiate, and implement necessary mitigating actions in cooperation with Sales Area Management team.
Monitor the business performance of the individual Product Areas /lines within the territory.
Monitor compliance with business area standard processes, internal controls, tools.
Manage the business in transparent and ethical manner in line with Sandvik core value.
Manage the business to ensure profitability and ensure consistency of financial reporting.

SALES MANAGEMENT WITHIN THE TERRITORY:

Foster on going collaboration between Sales Area Business Line Manager and Account Manager.
Contribute towards the Sales Area Business Plan and monitor implementation in collaboration with Sales Area BLMs.
Mentor and coach sales teams to transfer sales skills on case-by-case basis.
Monitor sales performance via CRM.
Understand and communicate customer trends and new product requirements.

CUSTOMER RELATIONS:

Initiate and mobilise new customer relations for the accounts and applications team.
Continuously seek to improve existing customer relations.
Address complaints that have been escalated and address through to resolution.
Attend to customer meetings or engagements on a regular basis.
Clarify expectations and long-term planning for the customer.
Understand and plan for new projects including resource mobilisation.

FINANCIAL MANAGEMENT:

Monitor accurate financial reporting in accordance with Sandvik financial controls.
Update forecast accuracies on a quarterly basis and submit to the divisions.
Control expenses and ensure alignment to approved forecast.
Ensure local compliance with financials and financial transactions; this includes local country legislation pertaining to tax, import duties, etc.

COMPLIANCE OVERSIGHT:

Monitor compliance within the territory to SHEQ regulations, applicable local legislation and internal standards and procedures.
Monitor execution of H&S (Health and Safety) plans and processes.
Lead and develop a team of support, admin and professionals.

Profile Required:

Minimum Qualifications:

Degree in Mining Engineering or Mechanical/Electrical Engineering or similar (NQF Level 7) (advantageous)/ Sales or Marketing Qualification.
MBA and/or MBL advantageous
8 to 10 years’ mining and/or business management experience, of which 6 years is in a leadership capacity.
Experience in key customer management / interaction.
Certificate of competence (Mine Manager or Government Certificate of Competency Engineering) (advantageous)

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers, where you will get more detail on the role and key effectiveness areas.

Please note that you must be physically and medically fit to work in a mining environment including meeting

Applications Close: 6 April 2026

Applicants who do not meet the Minimum Qualifications clearly outlined above will not be acknowledged. Only persons meeting all the requirements will be considered and then short listed. Only those on the short list will be contacted accordingly.

Sandvik's recruitment policy does not require any prospective job seekers to make payments to the organization or any of its employees as a way of securing employment.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Apply