Administración

ESS Coordinator

R0091050

Equipment Sales and Service Coordinator X1

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing product that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

Sandvik Mining Botswana is seeking a proactive and detail‑oriented ESS Coordinator to manage and coordinate all equipment sales orders and ensure customers receive machines/services smoothly from order to delivery. Based in Gaborone and reporting to the Business Development Manager, the ESS Coordinator will work closely with sales teams, EQ administrators, stores, logistics, finance and customers to maintain an efficient workflow ensuring customer needs are met, contributing to operational continuity in mining operations.

Key Performance Areas

Management of Equipment Orders

Assist capital sales team with proposals and orders
Process customer purchase orders (POs)
Ensure orders match quotes and requirements
Handle approvals for special terms
Place machine orders once approved

Order Tracking and Delivery

Monitor order progress from start to delivery
Follow up on proof of delivery and logistics
Ensure customer invoices are prepared accurately and submitted on time for payment
Maintain full visibility and tracking of all open orders, identifying risks, delays, and bottlenecks

Customer Coordination

Communicate with customers about order status
Ensure customer requirements are met
Prepare detailed machine delivery plans, including timelines, and service requirements

Compliance and Processes

Follow Sandvik’s internal ordering rules and policies
Ensure correct documentation and approvals before processing orders

Marketing Activities

Develop and execute marketing strategies
Assist with identifying and selection of CSI projects relevant to Sandvik policies

What Success Looks Like

Keep orders accurate and on time
Reduce delays and errors
Communicate clearly between teams
Increased customer satisfaction
Increase in sales and brand awareness
what was sold gets delivered correctly and on time

Your Profile

Diploma/Degree in Finance, Business Administration, Logistics and Supply, or related
Minimum of Three (3) years’ experience in sales support or similar roles.
Strong Microsoft Office and CRM/ERP systems skills
Ability to work in a fast-paced, high-pressure environment
Strong administrative discipline and ability to interpret management information.
Proven problem‑solving and planning capability with attention to detail.
Strong communication skills and ability to work collaboratively in a team environment.

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers,

where you will get more detail on the role and key effectiveness areas.

Applications Close: 25 April 2026

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background

will lead to a better environment for our employees, our business and, thereby, our customers.

Apply