ИТ и разработка программного обеспечения

IT Operations Manager - M2

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The role

Strategic Planning:

Participate in contributing to the Global IT Strategy.
Develop the Country IT strategic plan, ensuring alignment to the overarching Global IT Strategy.
Develop site plans to implement on the Country IT strategic plan.
Ensure alignment between Sandvik’s Global and Business Area’s IT standards and strategies with country IT requirements.
Communicate the Global IT strategy and Country IT and site strategies to the country business leadership.

Information Technology Management:

Develop and/or review local IT policies and procedures for sub-Sahara Africa and ensure alignment with Global policies.
Manage and monitor the reliability and performance of the IT systems.
Manage the proper life cycle of all IT systems.
Oversee all major business change initiatives pertaining to IT, ensuring alignment with Global initiatives and standards.
Accountable for IT demands, authorised IT projects and enhancements of specific applications / infrastructure.
Develop and maintain solid relationships with Sandvik business stakeholders in Sub-Sahara Africa.
Oversee the management of relationships with key IT suppliers to ensure service level agreements are adhered to, and attend to escalated issues that may arise.
Escalate issues within Group IT in accordance with IT policy and procedure.

IT Governance and Security:

Monitor and enforce IT compliance from a local perspective, ensuring alignment to Global IT policy and processes.
Monitor adherence to IT Security policy and procedures.
Manage the participation in local and global internal and external audits and manage compliance requirements.
Effective Budget Management:
Determine and compile annual budget forecast for submission to Country Management for approval.
Monitor and control budget, producing quarterly budget review reports.
Approve expenses and ensure alignment to approved budget.
Identify cost saving initiatives to maximise financial profitability.

Effective Subordinate Management:

Manage the recruitment of subordinates in accordance with HR policy and procedures.
Manage performance of subordinates through the development of performance agreements and conducting performance reviews.
Identify learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
Implement talent management and succession planning frameworks.
Manage sound employee relations in accordance with HR policy and procedures.

Your Profile

Degree in Information Technology or equivalent job experience
Post graduate qualification in Information Technology will be advantageous
10 years’ experience in IT service delivery and management, of which 5 years is at a management level
IT experience in a global company will be advantageous
Experience in managing customer and supplier relations
Experience of managing the IT expert organization
Knowledge of IT business processes
Good project management skills
Excellent customer focus
People management and budget experience is critical
Strategic thinking
Infrastructure operations, especially on Windows platforms
ITIL

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 14 May 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.

We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Apply