Logistica

Service Technician - PNG

Sandvik Mining | Service Technician |Lae, Papua New Guinea

About the opportunity

We are currently seeking a Service Technician to join our Lae Branch, reporting directly to the Workshop Supervisor. In this role, you will be responsible for supporting day-to-day operational activities and ensuring efficient workshop performance.

Areas of responsibility

Perform work safely within a team environment, following all site and company safety standards
Plan and prepare the correct tools and parts required for each task in line with work procedures
Carry out commissioning activities, including quality inspections and dyno testing
Conduct root cause analysis (RCA) to diagnose and resolve equipment issues
Apply technical knowledge to troubleshoot and solve standard customer problems
Complete accurate maintenance and service reports for internal and external stakeholders
Capture and provide technical feedback to support continuous improvement and database updates
Support and guide junior team members by allocating and overseeing simple tasks
Adhere to all company policies and procedures, with a strong focus on EHS compliance

Your profile

Trade qualification in a mechanical discipline with a minimum of 3 years’ post-trade experience
Proven experience working across underground and surface/hard rock environments (essential)
Experience with Sandvik equipment highly regarded
Strong commitment to EHS, with a clear focus on working safely at all times
Valid driver’s licence (mandatory)
Well-developed customer service and communication skills
Ability to work flexibly in line with customer requirements, procedures and safety standards
Positive attitude with a strong drive to achieve targets and deliver high levels of customer satisfaction
High attention to detail and strong interpersonal skills
Ability to work autonomously with minimal supervision
Proactive, self-motivated and able to demonstrate initiative
Comfortable using digital tools, mobile applications and systems

What we offer

Superannuation contributions, with the ability for you to opt into higher superannuation amounts.

Ongoing development, opportunities with extensive internal and external training opportunities.
Sandvik Wellness Program to support and enhance your health and wellbeing.
Extensive training opportunities, from internal programs to contributions towards external studies.
Company-wide bonus scheme to reward your hard work and dedication.
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For further information about the role please reach out to Talent Acquisition Specialist - Samantha.lingman@sandvik.com

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