Sales and Product Service
DSSR – Digital Sales and Services Representative
Job Posting – Digital Sales and Services Representative
We are looking for a Digital Sales and Services Representative to drive the growth of our digital and automation solutions within the mining industry. In this role, you will focus on expanding our OEM-agnostic digital portfolio, including Newtrax and UFR offerings, while also supporting automation initiatives for existing customers.
You will be responsible for developing new business opportunities, managing customer relationships, and building a strong sales pipeline across your assigned territory. Working closely with internal sales, marketing, and technical teams, you will help customers identify the right digital solutions to improve safety, productivity, and operational performance, with opportunities to expand solutions over time.
This is a highly customer-facing role, suited to a motivated sales professional who is comfortable engaging with mine sites and corporate stakeholders, navigating complex sales cycles, and working in a matrix organisation.
Key responsibilities
Drive lead generation, sales growth, and business development for digital and automation solutions
Build and manage a healthy opportunity pipeline using digital tools and Customer Relationship Management systems
Develop strong relationships with customers, dealers, and internal stakeholders
Identify customer needs and propose value-based digital solutions
Support pricing, forecasting, and commercial approval processes
Contribute to marketing and business development activities such as product launches, customer events, and industry exhibitions
Monitor market trends and competitor activity within the territory
Ensure all activities are conducted in line with safety, compliance, and governance requirements
Your profile
Background in engineering, business, or a related technical field
Experience in sales or business development, ideally within mining, automation, or industrial technology
Strong consultative selling and customer engagement skills
Ability to work independently while collaborating effectively in a matrix organisation
Comfortable managing long sales cycles and complex solution portfolios
High level of professionalism, integrity, and customer focus
Willingness to travel extensively within the assigned territory
What we offer
The opportunity to work with leading digital and automation technologies in the mining industry
A dynamic, international environment with strong collaboration across teams
Professional development and learning opportunities
A role with real impact on customer performance, safety, and sustainability