Sales and product service

Business Line Manager - Parts and Services - M5

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

We are seeking a Business Line Manager for Parts and Services for our Mining division reporting to the Vice President of Sales Southern Africa. In this role you will represent the parts & services commercial business in the sales area including business development, distributor management, people management, sales & profitability, local implementation of global parts & services commercial portfolio and product line focus areas and measurements.

Main responsibilities:

Execution of Global divisional strategy within a matrix organization
Ultimate responsibility to meet established sales targets and ensuring they are effectively cascaded in relevant targets of the relevant teams
Provide regular business performance metric reports to management;
Liaise and work with senior management to set forecasts, budgets, and targets,
Ensure that end-user and customer relations are effectively managed,
Review and monitor sales performance and refine sales strategy as required,
Manage relevant managers performance and results,
Managerial responsibility for multiple teams across locations
Ensure strong financial discipline within Southern Africa sales area, balancing sales and managing Administrative and Sales (A&S) expenses (Direct & Indirect)
Create customer value propositions to proactively create opportunities for aftermarket offerings
Develop and drive sales initiatives within the service offering to secure sustainable business for workshops and service contracts.
Conduct commercial activities in alignment with agreed account management plan and way of working
Ensure that end-user and customer relations are effectively managed,
Execute the Total Cost of Ownership models as defined and developed by the Total Cost of Ownership Analysis
Recruit, retain, develop and manage performance of multiple (cross-border) sales teams and individuals.
Provide regular business performance metric reports to management;
Liaise and work with senior management to set forecasts, budgets, and targets,
Implement the Sales Area parts & service budget (both cost and revenue /profit margins) in alignment with Parts & Services Division & Account Management
Set the Sales Area Customer Support Centre budget for both cost and revenue /profit margins
Ensure strong financial discipline within Southern Africa sales area, balancing sales and managing Administrative and Sales (A&S) expenses (Direct & Indirect)

Minimum qualifications :

Post matric professional qualification, such as:

3 year National Diploma in Mining Engineering or Mechanical/Electrical Engineering or similar (NQF Level 6); or
Grade 12 with a relevant Higher Certificate (NQF Level 5) with a minimum of 12 years’ experience; or
Certificate of competence (Mine Manager or Government Certificate of Competency Engineering) with a minimum of 12 years’ experience.
Degree in Mining Engineering or Mechanical/Electrical Engineering or similar (NQF Level 7) (advantageous)
Studying towards a MBA / MBL (advantageous)

Experience:

10 years broad-based business management experience, of which 5 years is in a leadership role / capacity is essential.
Experience in a mining environment (advantageous)
Sales and marketing experience (advantageous)

Required Competencies:

Technical Competencies

Account Management, Finance and Business Acumen, Quality Management, Products & Services, Producing Results, Problem Solving, Risk Management, Administrative Compliance , Project Management and Field Sales.

Human Resources Competencies

Stakeholder Management, Employee Relations, Coaching, Emotional Intelligence, Conflict Management, Communication, Teamwork, Delivery Focus, Talent Management, Business Ethics, Problem Solving, Managing expenses and Finances, Strategy, Ethical Behaviour

Other Requirements:

Physical and medical ability to function in an underground mining environment as per medical standards
Will be required to travel

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 15 August 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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