Sales and product service

Lead Technical Support - Service

Highly competitive remuneration package including salary sacrifice options, Length of Service Recognition, Flexible working options and Paid Parental Leave.
Employee Benefits & Wellness Program, Employee Referral Programs, and a comprehensive Employee Assistance Program.
Training, development, and career progression opportunities including study and education assistance.

About the role:

We are seeking an individual to lead our Mechanical Services team across NSW. This role is pivotal in providing direction, coaching, and leadership to ensure our service team delivers exceptional quality to our customers.

Your impact:

Leadership & Management: Empower and inspire your team, fostering a culture of innovation and continuous improvement.
Customer Focus: Build and maintain strong relationships with internal and external customers, ensuring high standards of service and satisfaction.
Operational Excellence: Oversee maintenance, repair, and process improvement activities, ensuring compliance with health, safety, environmental and quality standards.
Team Development: Attract, lead, and develop a diverse workforce, promoting an inclusive culture and driving team performance.

What we offer:

We believe that our people are the heart of our organisation. Our goal is to provide our people with a working environment that is professionally and personally rewarding. We also offer our staff with the following benefits and perks:

Competitive Remuneration Package: including base salary, and sales incentive bonuses.
Employee Benefits & Wellness Program: Comprehensive support for your well-being.
Training & Development: Investment in your career and development with the opportunity to work at major customer sites and to build a long-term career.
Flexible Working Options: Including a 9 day fortnight roster and paid parental leave.

A place where we are all welcome:

At Sandvik Rock Processing Solutions, we believe in creating an inclusive and welcoming environment where everyone feels respected and valued. We celebrate diversity and are committed to providing equal opportunities for all. We encourage women, including those from Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community, mature workers, individuals with disabilities, and people from different cultural heritages to join our team.

About Sandvik Rock Processing Solutions:

We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.

Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in 170 countries.

For more information, please visit https://www.home.sandvik/

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