Sales and product service

Field Service Technician

MAIN RESPONSIBILITIES

Repair and replaces parts, following instructions and technical equipment manuals.
Interpret basic mechanical designs and maintenance manuals, assembling and dismantling to make necessary alignments and adjustments.
Perform maintenance tasks independently and verify task results and tracks operating equipment to detect possible problems.
Report and document executed work according to relevant procedures and work instructions.
Basic customer communication – can explain basic operating procedures and refer to responsible/relevant person.
Give feedback to line manager/team leader with regards to equipment maintenance and service challenges.
Limited guidance to level 1/trainees.
Ensure that all work procedures (utilizing the tools provided), are carried out according to safety standards.
Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.