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Surface Drilling Consumables Support

Sandvik Mining and Rock Solutions

Surface Drilling Consumables Support – Tom Price, WA

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

The Surface Drilling Consumables Support is a key Sandvik representative on our customer mine sites. You will manage the drilling consumables (Rock Tools) and ensure our service and operational activities meet customer expectations. This role involves engaging in customer service, planning activities, and providing in-field technical support for drilling fleet products and testing. Comprehensive training will be provided to ensure you can conduct this work safely, efficiently, and in line with OEM standards.

This role is a full-time requirement and operates on 8 days on and 6 days off roster, 12 hours day shift only. You will fly out to sites based in the Pilbara, WA where accommodation and meals are provided.

Areas of responsibility

  • Participate in site meetings, safety initiatives, and activities on site whilst adhering to site and Sandvik’s safety policies and procedures.

  • Develop and maintain customer relations regarding rig movements, configurations, and requirements by visiting contracted sites and engaging with stakeholders from all business levels.

  • Analyse and report on drilling consumable performance, condition, and failures utlising Sandvik’s digital reporting tools.

  • Visit drill rigs to conduct consumable inspections and operational checks, reporting to the client.

  • Conduct in-field air and weight-on-bit testing alongside operators and provide reports to the client.

  • Recondition/Service Down the Hole (DTH) Hammers with a focus on safety, quality, and productivity (training provided).

  • Conduct face-to-face training for operators around Sandvik’s drilling consumables and services provided to client.

  • Manage drilling consumables inventories at all Rio Tinto satellite stockrooms to ensure there is no downtime to their operation. This includes Sandvik warehouse facility which is based on site.

Your profile

  • Experience in surface drilling, mining, customer service roles, or the mining industry.

  • Knowledge of and experience with the Sandvik product range would be highly regarded.

  • Willingness to travel and able to attain HR, Forklift, DG license and Police Clearance.

  • You have a responsible attitude, able to work unsupervised and as part of a team.

  • Proud to be a representative of Sandvik on site, able to work with multiple stakeholders.

  • Excellent customer service and communication skills.

  • Passionate about making a positive contribution to your workplace, with access to development opportunities within Sandvik.

  • Physically able to lift up to 40kg and work under Mine Health and Safety Regulations.

  • Willingness to undertake a pre-employment medical including a physical Fitness for Work assessment and Drug & Alcohol test.

What we offer

  • Flexible work arrangements, including options for working from home, condensed workweeks, and flexible start/finish times.

  • Competitive salary with a superannuation contribution of 13.5%.

  • Company Performance Bonus scheme and Length of Service Recognition program.

  • Paid parental leave and ongoing training and development opportunities.

  • Join a dynamic and inclusive team dedicated to driving success and supporting employee growth.

  • Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Agencies need not apply.

You must have the right to live and work in Australia to apply for this job.

Talent Acquisition Specialist
Zelda Fowkes

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