Critical Parts Expeditor

Jun 6
Lively, Ontario
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Sandvik Mining and Rock Solutions is seeking a

Critical Parts Expeditor

Location: Greater Sudbury, ON

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Currently we have an opening for a Critical Parts Expeditor. The Critical Parts Expeditor is responsible for increasing customer satisfaction through reducing response time for machine down orders, long lead times, and rectifying sourcing issues.

Are you experienced with parts expediting? We want to hear from you!

While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply!

What you will be doing

  • Manage and oversee the Parts & Service division customer backlog.
  • Manage critical unit down orders, expedite, and outsource parts as necessary from local warehouses and vendors.
  • Review potential sourcing issues daily and resolve accordingly.
  • Initiate and maintain ongoing open communication with vendors and internal key stakeholders to verify, escalate or correct information.
  • Respond to and resolve Parts Inquiries through follow up with vendors regarding ETAs, no longer available parts, and potential alternative part solutions.
  • Identify process and systems improvement opportunities and propose continuous improvement activities.
  • Provide active support to the Order Desk and Sales Team.
  • Perform other related duties as assigned by manager

Environmental Health and Safety

  • We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!

What you will bring along

  • Minimum of 5 years of relevant experience working in a related discipline.
  • Industry experience is an asset.
  • Technical Knowledge and understanding of the relevant industry.
  • Strong problem-solving skills.
  • Strong computer literacy, including but not limited to Microsoft Excel.
  • Strong customer service focus.
  • Proactive with demonstrated initiative.
  • Excellent written and verbal communication skills.
  • Ability to work as part of an integrated, broad team.
  • Highly developed time management and organizational skills.

In return for your passion and drive we will offer you…

  • The opportunity to make an impact on our business performance.
  • The opportunity to be part of an ambitious team, in an industry leading business.
  • The opportunity to reach your full potential.
  • Ongoing development and training.
  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website:

How to Apply

Qualified candidates can apply at to the Critical Parts Expeditor, requisition R0038263. We thank all applicants. Only those considered for an interview will be contacted.

We welcome and encourage applications from people with disabilities. Accommodations are always available on request for candidates taking part in all aspects of the selection process.

Deadline: Jun 6
Job-ID: R0038263

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