Sales Support Order and Quotation Entry Associate

Perform data entry and order monitoring activities to secure timely and accurate creation of orders upon customers.

MAIN RESPONSIBILITIES

• To support 1st line Sales Support team handling all incoming orders upon agreed conditions by entering the required information within the system to create the order and start the Order-to-Deliver process flow for standard products.
• To collect all relevant and needed information (via email or via case) from Sales Support team to secure the accuracy of the required data to proceed with the order entry
• To perform all proper check to verify availabilities, prices and appropriate discounts status and financial conditions for customers.
• To register cases related to the order, to monitor activities on the case through the CRM enviroment
• Contacting the customer via e- mails, working as a part of Sales Support 1st Line Team.

REQUIRED COMPETENCIES

• Experience and skills within ERP SAP environment is a plus
• Detail-oriented work ethic and accuracy
• Diligently follow stated data entry processes
• Possess the flexibility needed to multi-task in a demanding, fast paced environment
• Problem solving by navigating within appropriate database or systems
• B2 level in English and French is required.
• Multi language skills preferable Polish/English.
• Ability to work as part of an international team.
• Be a self-starter with a positive mind-set and solution orientated

OTHER INFORMATION

• Position can be filled as either a Full/Part-Time Permanent or Flex Part-Time Contingent Worker
• Working hours for Flex Part-Time Contingent Worker based upon business needs.