Sales Support

Job Description Summary

Use independent judgment to provide timely and effective administrative support to a contract or sales team, unit, or department.

Job Description

Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time. Draft more complex sales or contract documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Make more complex calculations to accurately compile and report statistics. Perform background research on customer accounts, prospects, competitors, and industry trends to support the contract or sales team’s activities. Answer more complex, difficult, or escalated internal and customer enquiries on service and product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately. Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints. Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commissions and expense records; and to generate contract or sales reports and statistics.

Your Profile

Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments.

Uses knowledge of how the team integrates with others to accomplish the team objectives.

Is skilled in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area.

Review and improve existing methods, tools and processes. Contribute to sharing of best practice within own area.

> 6 years of experience in contract management support or sales support role.

Application
Send your application no later than June 30th, 2023.Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0052630).

For further information about this position, please contact:
Carrie Xiao, HRBP-carrie.xiao@sandvik.com