Sales and Service Representative

Deadline:
Not set
Country:
United States of America
Location:
Brier Hill, Pennsylvania
Job-ID:
R0044405
Job category:
Sales and Product Service
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Sandvik Mining & Rock Solutions in Brier Hill, PA is looking for a

Sales and Service Representative

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a leading global supplier of equipment, tools, service, and technical solutions for the mining industry. The product offering covers rock drilling, rock cutting, rock crushing, loading, and hauling and materials handling.

Key performance areas

As the Sales and Service Representative, you will represent the business line in the United States. Responsibilities include the promotion, sales, and technical support of Sandvik products and services to existing customers as well as exploring new business opportunities.

Areas of responsibility:

  • Identifies market issues and opportunities and acts as liaison with customer through to completion
  • Develop sales opportunities for Mechanical Cutting Division
  • Performs gap analysis to identify sales opportunities
  • Responsible for achievement of agreed targets
  • Provide support and assistant following up with back ordered parts to ensure customer satisfaction
  • Liaises between customer and Sandvik issues
  • Predictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation

The Sales and Service Representative will be encouraged to be in the field visiting businesses up to 70% of the time.

Candidate profile:

Flexible and self-motivated with outstanding customer relationship skills and well-developed interpersonal skills. The candidate will have a strong understanding of customers business and processes along with business development experience with demonstrated growth results. A high degree of intuitiveness, drive and determination to achieve goals and set targets for outstanding levels of customer satisfaction is a key driver in the selection for this position. You possess a minimum of an Associate Degree (or two-year college diploma) in engineering, technical or business field or equivalent experience, along with 5 years’ industry related experience. Familiarity with mining equipment is necessary

This role should also possess:

  • Strong customer service focus
  • Knowledge of CRM Salesforce applications
  • A high level of digital literacy and proficiency in Microsoft Office and Excel
  • Ability to work cross functionally with other internal teams
  • Ability to assess and handle business risk and profitability
  • A wide network of contacts within the industry

Benefits

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How to apply

For immediate consideration, please apply online at www.home.sandvik/careers for the Sales and Service Representative position, Job Req. # R0044405.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

Deadline: Not set
Job-ID: R0044405

Apply for this job