Customer Service Support Representative

Dec 21
Job category:
Sales and Product Service
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The Role

  • To support all tasks and activities from delivery to tax invoice, following with service mindset to fulfil customers’ needs pertaining to delivery as follows:
  • Handle customs clearance related matter and documentation at destination.
  • Liaise with courier on shipment related issues.
  • Troubleshoot and resolve customer complaints.
  • Work closely with distribution centre, sales support centre and value centre to resolve any delivery related issues.
  • Other ad-hoc duties as assigned.

Your Profile

  • Bachelor’s degree in Business Administration/Accounting/relevant areas.
  • Minimum 2 years’ experience in customer service operations, preferably with Thailand’s customs clearance experience.
  • Fluent in English language.
  • If have experience in SAP system in issuing tax invoice and stock will be an advantage.
  • Can use Microsoft Office (Excel and Word) well.

Deadline: Dec 21
Job-ID: R0035729

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