Account Manager MTM and Digital MEU

Nov 29
Job category:
Sales and Product Service
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Account Manager for MTM and Digital MEU

With location in Czechia

At Sandvik Coromant, our expertise is based on profound understanding of the realities of doing business in our industry, and with a strong focus on customer experience and new industry trends, we’re ready for the demands of tomorrow’s manufacturing. To ensure that our expertise is aligned with our customer needs, we’re now looking for talented Account Manager for Machine Tools Makers (MTM) and Sandvik Coromant Digital offer for MTM to perform our business within the area of MEU (CZ, SK, HU and PL) with residence in the Czech Republic.


In this role you will be required to provide the ultimate customer experience, execute Sandvik Coromant Sales strategy, retain business critical market share at core customers, grow share of wallet at business-critical core customers and actively hunt for new opportunities in developing core customers. This is a field-based role which requires extensive travelling within the assigned territory (predominantly CZ or PL, SK).


  • To ensure appropriate development strategy is defined for the assigned customer portfolio.

  • Develop strategies and determine activities focused on portfolio customer needs and pain-points

  • Achieve business and financial outcomes according to expectation for assigned customer portfolio

  • Maintain and/or develop relationships securing customer commitment

  • Coordinate metal cutting specialist support as required fulfilling Coromant commitment

  • Demonstrate delivered added value through Customer Value Plan within the assigned customer portfolio

  • Review results and develop corrective actions securing results delivery according to plan

  • Maintain existing market shares and hunt for new opportunities

  • Provide accurate and timely market information regarding customers and competitors.

  • Support Regional Sales Management in providing accurate forecasts, budgets and targets as required


  • Engage internal stakeholder function teams with relevant competencies in the needed fields to offer total solutions that fit customer needs.

  • Secure project work for customers engaging required company resources into a project team.

  • Possesses basic product and services knowledge and gains thorough knowledge of customer business.

  • Ensure pre-meeting plans and preparations before each customer visit to secure efficient negotiation results.

  • Ensure global and local pricing strategies are executed within all sales activities.

  • Serve as a liaison between customers and company departments.

  • Promote the competitive advantage of Sandvik Coromant products and advanced solutions, highlighting differentiating advantages of Sandvik Coromant Total Value Chain Offer.

  • Accountable to maintain customer commitments for long-term strategic partnership.

  • Ensure that all activities are executed in accordance with the requirements of Quality Management System and Sales & Marketing Playbook.


  • Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within assigned customer portfolio.

  • Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company.

  • Constantly improves knowledge of the Sandvik Coromant Digital Offer and quality of production, new tools and technologies.

  • Constantly increases the level of the professional development through the training arranged by the company, and also independently.

  • Carries out other requests of the company management concerning activity of the company.


  • Five to seven years’ experience in sales and marketing management with engineering cutting tools skills and knowledge

  • Understanding of the principles of Industry 4.0 – trust in future of digital solutions offer in relation to LEAN at customer

  • Degree or equivalent qualification in mechanical/manufacturing engineering or economics or a related field.

  • Proven track record in delivering good business results.

  • Successful experience from negotiations of commercial terms and conditions with industrial customers.

  • Relevant experience from Account Management or Sales Management.

  • Relevant application knowledge.

  • Project management knowledge and experience is a must.

  • Knowledge and experience of managing external and internal customer relationships.

  • Czech Langue on native level

  • Fluent English knowledge (written and verbal).

The following competencies are required but not limited to

  • Proactively driving sales and other business activities with industrial customers [Business Thinking].

  • Ability to manage customer requests and business issues effectively within a complex and global matrix organization, capable of leveraging functional resources working in a matrix organization [Diverse teaming and Collaborative skill].

  • Ability to build customer relationships and secure customer service excellence through customers` pain points knowledge [Account Management, Customer Jobs understanding].

  • Ability to listen to customer and sales project team to understand underlying needs [Customer Jobs understanding, Consultative selling].

  • Selling higher, taking cultural (regional) aspects into considerations and being able to successfully sell our total offer to different stakeholders within our customer's organizations, from the shop floor to top management [Account Management, Solution offer, Consultative selling].

  • Ability to present and hold negotiations of commercial terms and conditions with all customer's functions (up to Top management) [Consultative selling].

  • Ability to set up and communicate business targets and plans.

  • Must be able to perform mathematical calculations applicable to product applications and sales statistics [Financial literacy, Digital & data driven].

  • Must be able to analyze and balance main KPIs including (but not limited to) pricing simulations, AR report, sales statistics and others [Financial literacy, Digital & data driven].

  • Must obtain and apply practical knowledge in the effective use of Sandvik Coromant Sales Tools, including, but not limited, to Productivity Improvement Programs (PIP), Value Selling, and Productivity Analyzer (PA), Dynamics (CRM System).

  • Ability to apply digital tools of Office 365 in daily work with internal and external stakeholders (ex., Teams and etc.) [Digital skills].

  • Strong execution capabilities.

  • Able to create synergy, collaborate and gain commitment to execute action plan [Diverse teaming and Collaborative skill].

  • Being a good communicator and skilled at making presentations in front of a targeted group [Influential communication].

  • Shows high skills in communicating in the English language, both verbally and in writing.

  • Works in line with Sandvik Core Values.

  • Project management.

  • Agility and adaptability.

  • Change management.

  • Customers data analytics.

At Sandvik Coromant, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business, and our customers. Where others see many, we see you – personally. We recognize and value your passion and personality. With your excellent prioritizing and communication skills, you will be able to bring our services to the next level! Furthermore, you have the ability to take ownership and challenge everything we do in a manner that will help unlock our potential. You work independently, but with back-up from your team, and have a determined approach.

We’re looking forward to meeting you!

How to apply

For application provide your CV in English directly on line.

For more information about the recruitment process, please contact Veronika Krotilová at

Last application day: November 30, 2021

Hiring Location: Czech Republic

Deadline: Nov 29
Job-ID: R0035129

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