Tool Sales and Support Representative

Job overview

  • Deadline: 8 Jul
  • Country: Australia
  • Location: Perth WA, Western Australia
  • Job-ID: R0019090
  • Job category: Sales and Product Service
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Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

The role

The Tools Sales and Support Representative (TSSR), is responsible to promote the sale, service and aftermarket product support of the Sandvik range of drilling consumables within a nominated customer base with a view to retaining current business and expanding sales. The role will focus on DTH and Rotary products but some product sales and support for Top Hammer may also be required. The customer base within Western Australia includes mining and construction projects such as quarries, with a strong focus on open pit mining.

Areas of responsibility

  • Explore and develop new relationships within the surface mining industry, using your existing contacts to expand your contact base with customer decision makers.
  • Develop new business opportunities including trials, quoting and tenders.
  • Work with the Rock Tools Sales Manager (West) and the relevant Account Managers to adequately service all existing customers within the nominated sales region.
  • Work closely with the relevant Product Support Managers (PSM) on product quality, product selection, supply and performance reporting.
  • Provide monthly business analysis and market activity report updates.
  • Initiate and liaise with the Sandvik drilling product applications specialists on Product Development Plans (PDP), product training, product application and fault diagnosis.
  • Review financial performance on a monthly basis.
  • Control expenses within budget.
  • Continually provide drilling solutions and product technical support.
  • Spend time on drills with operators to understand site operating practices, and work with operators and the Drill and Blast teams to improve the performance and life of Sandvik Rock Drilling Tools.

Your profile

To be successful in this role, you will need extensive exposure in surface mining business development. You will require a high energy and enthusiasm for the products and industry and be self-driven to achieve. Excellent communication both written and verbal and have the ability to listen to the customer’s requirements and be able to offer experienced solutions and be commercially astute. Intimate knowledge of Sandvik DTH and Rotary products is advantageous but not essential, extensive product training will be provided.

What we offer

  • Options for additional superannuation contribution (2.5% above the superannuation guarantee)
  • An Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program
  • Company funded paid parental leave which includes superannuation contributions during the leave period
  • Training opportunities for employees – from internal programs to contributions towards external studies
  • A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

Our Company and Culture

Sandvik Mining & Rock Technology is a leading supplier in equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, crushing and screening, loading and hauling, tunneling, quarrying and breaking and demolition.

We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

How to apply

Click ‘Apply Now’ button, or access the Sandvik website home.sandvik/careers

Applications close: 9 July 2020 or sooner if the right applicant is found

Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2017, the Group had approximately 43,000 employees and sales of 91 billion SEK in more than 150 countries within continuing operations.

Deadline: 8 Jul
Job-ID: R0019090

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