Asset Management Specialist

Deadline:
Jun 5
Country:
Canada
Location:
Thunder Bay, Ontario
Job-ID:
R0037279
Job category:
Project Management
Apply for this job

Main Responsibilities

Environmental Health and Safety

  • Adherence to the Sandvik Environmental, Health & Safety Policy.
  • Attending health and safety related trainings.
  • Performing Risk Assessments (“Take Five”) prior to each task.
  • Identification and reporting of hazards.
  • Working in a safe manner as reasonably practicable.
  • Wearing the required PPE's assigned for each location.

Customer Support

  • Owner of all processes relating to the maintenance of all Sandvik Mining equipment located at the assigned site
  • Develop, implement, and coordinate maintenance plan with the mine site planner, scheduler or superintendent on the Sandvik Mining fleet maintenance and training programs.
  • Provide analysis, feedback and solutions to improve the operation of all Sandvik Mining equipment located at the mine site.
  • Manage systems and maintenance processes to ensure Key Performance Indicator (KPI) targets as outlined in the Agreement are achieved.
  • Coordinates and supervise all Sandvik Mining personnel working at site to comply with Customer, Sandvik Mining and regulatory Health and Safety standards for Mines and Mining Plants.
  • Complete accurate time records, technical reports, failure reports, and parts lists. Assesses customers’ total potential with SMR products. Performs opportunity analysis by customer and site.
  • Acts as key contact for account and liaises with appropriate personnel to communicate.
  • Develops a sales and service plan for designated territory/assigned customers.
  • May be enlisted to participate in a larger account / sales team.
  • Maintains accurate customer records as prescribed by the Company.
  • Assists as required in any physical inventory counts (especially any consignment stocks).

Auditing


The transfer of equipment condition between Sandvik and customer is ensured through close on the job interaction which should have a cascading effect through the maintenance department.


Knowing the condition of the equipment will aid in planning for future jobs and by reducing the downtime the equipment will be in the shop and increase the availability in the field.

Training

Sandvik Mining and the assigned Customer shall mutually agree as to what and how the training shall be provided either theoretical (classroom) or practical (hands-on).
This training will provide the transfer of product knowledge to the mechanics which will result in an increase of Sandvik Mining equipment knowledge and understanding. With this new knowledge, the Customer mechanics will be more familiar with each system which will result in less troubleshooting time and an increase in availability

Development

  • Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
  • Takes responsibility for personal development and enhancement of skills.
  • Proactively ensures community involvement within the area of responsibility.
  • Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
  • Takes responsibility for personal development and enhancement of skills.
  • Proactively ensures community involvement within the area of responsibility.

Required Knowledge, Skills and Abilities

  • High-level attention to detail
  • Deep understanding of maintenance and service operations.
  • Excellent analysis skills and able to make recommendations based on data and experience.
  • Excellent communication skills and ability to communicate at all levels
  • Good interpersonal skills
  • Competent at applying the Sandvik performance management processes
  • Demonstrated ability to deliver performance results
  • Good planning, scheduling and organisation skills
  • Ability to analyze situations fully and accurately, and reach productive decisions.
  • Strong negotiation and problem solving skills to influence internal stakeholders and customers
  • Strong health and safety culture
  • Ability to adapt to and manage change
  • Strong customer focus
  • Flexible, self-motivated with demonstrated initiative and strong sense of accountability
  • High level of professionalism, honesty and integrity
  • Ability to understand and manage data and work in relevant systems
  • Ability to manage conflict in a contact centre environment
  • IR/ER understanding
  • Computer Literacy using computerized inventory and sales systems.
  • Excellent written and verbal communication skills.
  • Ability to train and transfer knowledge to others.
  • Strong investigation and diagnostic skills.

Required Education, Experience, Certifications and/or Licenses

  • 5+ years service experience.
  • Strong Sandvik product and operations experience.
  • Associates Degree (or two-year college diploma) in Business or Marketing or Technical Diploma within Engineering, etc. or equivalent demonstrated technical knowledge/expertise.
  • Valid driver’s license with a safe driving record.
  • Valid Passport.
  • Training in key aspects of technical trades.

Other Information

  • The role may require working underground.
  • Ability to travel is essential.

Other duties as assigned. The employee may be assigned other duties within the area of their competence to meet business needs.

Deadline: Jun 5
Job-ID: R0037279

Apply for this job