Sales and Operations Planning Manager

Job overview

  • Deadline: 20 May
  • Country: United Kingdom
  • Location: Neath
  • Job-ID: R0027836
  • Job category: Manufacturing
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Sandvik Osprey in Neath, South Wales is looking for a



Sandvik is a high-tech, global engineering group offering advanced technical products and services. The group has approximately 37,000 employees with revenues of circa 86 billion SEK. Our operations are based on unique expertise in materials technology, extensive knowledge about industrial processes and close customer cooperation. This combination, coupled with continuous investments in research and development (R&D), has enabled us achieve world-leading positions in tooling and tooling systems, mining and advanced steels and special alloys as well as products for industrial heating.

The Sandvik Osprey site in Neath, South Wales is a world leading producer of highly advanced materials for a wide range of applications including metal injection molding and 3D-Printing. The two main products manufactured by Sandvik Osprey are fine gas atomized metal powders and Controlled Expansion Alloys. It’s an exciting time to join Sandvik Osprey as we continue our profitable and accelerated growth journey with investment, expansion and new business opportunities. We are looking for talented people to help us deliver on these plans.


A vacancy has arisen for a Sales and Operations Planning Manager in our Powders Group, the largest group within Sandvik Osprey. This role is responsible for managing the activities of the Inside Sales department, the Production and Resource Planning department and supporting the Powders Global Sales Organisation.

As Sales and Operations Planning Manager you will manage a team of Sales Administrators and Production/Resource planners to give prompt and accurate responses to enquiries and to deal efficiently with quotation, order entry and contract review for both the Neath and Sandviken (Sweden) powder production sites. You will keep track of the order book and ensuring that realistic lead times are quoted and liaise with the operations team to maximize ‘on time delivery’ service. You will develop and ensure consistent pricing strategies are implemented effectively, co-ordinate the freight tender process and liaise with SHEQ Manager on matters relating to MSDS and transport of goods. Co-ordinate new alloy meetings, reviewing customer specifications and liaise as appropriate with technical colleagues before approving and entering new alloys on the system. Gather and issue Sales and Production KPI’s, identify gaps and implement plans to improve. As required you will support Sales Managers on selected customer visits and conferences and coordinate, summarise and action results from biannual Customer Satisfaction Surveys. Obtain market and competitor intelligence through dialogue with customers and work with Sales Managers to develop marketing literature and feedback for the weekly Sales meeting. Provide weekly, monthly and quarterly sales forecasts and implement a Sales & Operation Planning system (to include Sandviken plants) with a forecast view of up to 24 months.

To be successful in this role you will need to be adept at working across boundaries; functional, geographic and cultural, to increase organisational performance and productivity. You will have a good understanding of financials and a strong, well developed, structured and organised way of working as well as excellent communication and project management skills. You must have extensive sales administration and customer service experience gained within a manufacturing or engineering environment.


In return we offer a great opportunity to work for an organisation who truly values its employees. Sandvik Osprey has the safety and welfare of its employees at the heart of everything it does. We are keenly focused on continuous improvement and delivering strong results, with an impressive track record in these areas. We also offer an exciting working environment with opportunities for development and growth. You can expect a generous package which includes a competitive salary, pension and performance bonus.

We are a company with an open-minded culture, actively working to create a workplace that is characterised by diversity and inclusion.

Deadline: 20 May
Job-ID: R0027836

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