Training & Development Specialist - Business Systems
Learning & Development Specialist – IT Systems, Part & Services Division
This position will be ideally based out of Alachua, FL or other Sandvik Mining locations within the US.
Sandvik Mining and Rock Solutions - Part & Services Division is now looking for a Learning & Development Specialist focusing on IT Systems for their Part and Services Division. Are you looking to embark on an exciting career with an international team, if so please keep reading…
Our Parts & Services Division is responsible for the worldwide parts and service operations activities within Sandvik Mining and Rock Solutions (SMR). Our sales are in the mining and construction industries, and our customer base ranges from large multinational companies to small and medium sized enterprises – consisting of both end-customers and dealerships. It is with passion, expertise, and an innovative mindset we provide our customers with the best overall experience.
About the Job
In this role, you will take responsibility for the content development, update, and delivery of “end-user” Business Systems training to Sandvik Mining and Rock Solutions employees for all our Sales Areas worldwide. The training content will cover the usage of our major IT applications used in our Service Operations. The Learning & Development Specialist IT Systems will have a central focus on working with Key User groups which are working in these Systems and focus on supporting them in accurate use of the systems in context of the Business processes defined. Next to this you interact also continuously with the Service Operations team members and the Divisional Competence Development team.
We are looking for someone with a relevant University degree who has sound working knowledge of Infor System21 & Maximo from a user point of view in either Distribution or Service / Job management areas of the application. Experience with similar large ERP or Asset Management systems in these areas will also be highly regarded. Furthermore, we would like you to have the following knowledge, skills & experience:
- Excellent skills with Microsoft Office applications, MS-Word and PowerPoint essential
- Development of training material in both hard print and e-learning environments
- A high level of confidence in the ability to present to a group of 10-20 people in a structured manner – in a classroom as well as virtual
- Excellent communication and interpersonal skills, with the ability to apply them at all levels of the organization
- Ability to work in a local and remote virtual team environment
- End-to end process way of working
- Developing systems and user documentation
- Project Management or Change Management experience
- Adobe Captivate Prime and Adobe Creative Cloud
We are truly interested in your personal qualities, which are characterized by your excellent communication skills and well-developed stakeholder management ability which will enable you to build strong and successful internal and external stakeholder relationships. You are assertive and operate with honesty and integrity. You have good judgement and strong values. As a role model in our business, you have a high regard for safety, and you lead by example by promoting a safe and healthy workplace.
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental, vision and disability insurance, and a generous 401(k) retirement savings plan (we auto/match your contribution up to 8%). In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. In addition to your regular PTO days, you receive paid sick days. We offer recreational and employee discounts, including a gym membership stipend.
At Sandvik, we’re a global team who is technology driven, innovative, entrepreneurial, and inclusive! Success is a team effort, and we believe that diversity inspires, so we invest in supporting each other, learning together, and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us better.
How to Apply
For immediate consideration, please apply online at www.sandvik.com/careers to the Learning & Development Specialist – IT Systems, Part & Services Division position, Job Req. ID # R0040219.
Sandvik Mining and Rock Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. Sandvik Mining and Rock Solutions is a Veteran-friendly employer.
Deadline: Not set