Cross-Functional Process Manager

Job overview

  • Deadline: 20 Aug
  • Country: Sweden
  • Location: Sandviken
  • Job-ID: R0009760
  • Job category: Business Development
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To Sandvik IT Services (SITS) and our Support and Operations organization, we’re now looking for a business-minded Cross-Functional Process Manager to join us in the quest of building not only a steady and reliable IT function, but also an IT function that is well equipped for future success. This position presents great chances if you wish to use your experience and knowledge in a real industry setting, and collaborate with technically skilled professionals to ensure maximum value for our company.

Join our team and make a difference for our future delivery
Within the Support and Operations organization, we actively collaborate with stakeholders and suppliers to ensure a strong delivery of our services, and we take great pride in safeguarding the operations of IT on behalf of SITS and Sandvik AB. We work in a constantly changing environment with new technologies emerging every day. As a result, new challenges, innovation and problem-solving are all part of our culture. With a great mix of exceptional people and efficient processes, we make this work, and now we welcome you to our digital arena!

Your mission
In this position, you ensure successful integration of our processes from a cross-functional point of view, and you identify, analyze and manage critical features, such as potential dependencies and risks, as well as relevant KPIs. By establishing measurements and setting targets, you monitor and improve effectiveness and efficiency in our work. As an important part of your role, you identify and implement changes that meet the needs of our business. Naturally, you make sure that our processes follow internal policies, guidelines and procedures, and you ensure accuracy in process documentation. Using your knowledge and experience, you also participate in external audits related to this area.

The location for this position is either Sandviken or Kista.

Your character
We’re looking for someone with a proven track record of translating business requirements into high quality IT solutions. You have experience from large scale IT operational processes – working with design, implementation and integration, as well as managing descriptions and documentation. With your previous leadership experience, you know how to successfully lead others and drive change, and you’re committed to process development. Your knowledge is also grounded by a degree in Computer Science or Business Management, and we believe that you’re an ITIL expert. As we collaborate across cultural borders, you must have excellent skills in written and verbal English.

Your pragmatic and enthusiastic approach, combined with your broad business understanding, are your keys to success in this role. You’re always striving towards improvements by challenging what we know today, and you lead the way in a confident yet diplomatic manner to make sure we reach results. Being a true team player with great networking skills, you share knowledge and educate others, and you also build solid relations with our stakeholders as you translate the complex methods of IT into a common everyday language.

At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Send your application no later than August 20, 2019. Read more about Sandvik and apply at, Job ID: R0009760. If you wish to add a cover letter to your application, please make sure to attach the file when uploading your resume.

Contact information
For further information about this position, please contact:
Jeanette Holm, recruiting manager, +46 (0)26 261 932

Union contacts - Sweden
Urban Höög, Unionen, +46 (0)26 261 713
Anna-Karin Wedin, Akademikerföreningen, +46 (0)26 262 780
Peter Olsson-Andrée, Ledarna, +46 (0)26 261 984

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.

Recruitment Specialist
Irene Sveen

Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns.

Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2018, the Group had approximately 42,000 employees and sales of 100 billion SEK in more than 150 countries within continuing operations.

Deadline: 20 Aug
Job-ID: R0009760

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