Business Support Specialist

Job overview

  • Deadline: 3 May
  • Country: Sweden
  • Location: Kista
  • Job-ID: R0009295
  • Job category: Sales and Product Service
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Sandvik Coromant is the world’s leading supplier of tools and know-how to the metalworking industry. At the forefront of global manufacturing, we pride ourselves on pushing boundaries and testing limits. We rethink, redesign and redefine to figure out what is possible to achieve. Together with our customers, we shape the future!

The Business Support and Business Technology department provides our company with internal support, ensuring that we meet our customer needs – on time and according to set quality standards. To strengthen our competent team, we’re now looking for a service-oriented Business Support Specialist to a role where you get to contribute in developing our routines and processes – welcome to a fantastic place to work!

The location for this position is Kista.

Your mission
As a Business Support Specialist, you work closely together with the customer service team to support customers and sales teams in the most efficient and satisfying way. You’re responsible for ensuring correct and timely completion of business support duties – such as back order management, incoming requests, stock management and audit management – and for providing feedback and updates to managers to prevent potential problems and minimize negative business impact.

You actively engage with coworkers and managers in reviewing and streamlining processes for continuous improvements, and you collaborate with the quality and EHS team regarding our quality management system and in improving the customer complaint handling processes. Furthermore, you proactively apply our safety first culture and our core values in all activities.

Your profile
We’re looking for someone with a high level of understanding for customer needs and preferably technical knowledge within the metal cutting industry. You also have solid skills and understanding of business processes, quality and logistics. It´s considered a plus if you also have experience from the manufacturing industry within a matrix organization along with a general understanding of IT. As we act both locally and on the global stage, you need excellent communication skills in both English and Swedish.

We truly value your personality! You have strong business acumen and interpersonal skills. You’re a self-starter with the ability to work in a structured and organized manner, always with an eye for detail and a sense for priorities. You collaborate effortlessly with colleagues and stakeholders, even when under pressure, and you use your problem-solving attitude to succeed in your role!

At Sandvik Coromant, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.


Send your application no later than May 3, 2019. Read more about Sandvik and apply at, Job ID: R0009295. If you wish to attach a cover letter to your application, please make sure to attach the file when uploading your resume.

Contact information
For further information about this position, please contact:
Ulrika Tilliander, recruiting manager, +46 (0)8-793 06 11

Union contacts
Jens Wernberg, Unionen, +45 (0)89-882 066

Göran Norell, Akademikerföreningen, +46 (0)26-266 574

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.

Recruitment Specialist

Renée Nordström

Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns.

Sandvik Coromant is a part of global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong partnerships with customers support the development of advanced machining technologies and systems that will change, lead and drive the future of manufacturing. Sandvik Coromant owns over 3100 patents worldwide, employs over 8,000 staff, and is represented in 130 countries.

Deadline: 3 May
Job-ID: R0009295

Apply for this job