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Cash Collections Manager

Product Portfolio

Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering tech solutions. As a business area segment within Sandvik Group, SMF incorporates the three divisions of Design & Planning Automation, Additive Manufacturing and Industrial Metrology.

SigmaNEST one of the growing business units within SMF is the leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management. SigmaNEST is simply the best nesting software in the industry. With unmatched versatility and maximum scalability, the comprehensive product portfolio covers the full range of fabrication workflow; from quoting to shipping, including robust integration with a wide range of business systems.

Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 countries and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

About the Role

The Cash Collection Manager is responsible for managing and optimizing the international accounts receivable processes for a group specializing in the sale of industrial software. He/she works closely with financial, sales, and legal teams to ensure healthy cash flow and minimize the risk of bad debts.

Key Responsibilities

  • Accounts Receivable Management:
    • Oversee all international accounts receivable activities managing a team of 2 persons
    • Establish and maintain relationships with clients to ensure timely payments.
    • Analyze client accounts and identify high-risk receivables.
  • Strategy and Optimization:
    • Develop and implement effective collection strategies.
    • Optimize collection processes to improve payment times and reduce overdue receivables.
    • Utilize NetSuite to track and manage receivables.
  • Coordination and Collaboration:
    • Collaborate with sales teams to resolve disputes and negotiate payment plans.
    • Work in coordination with legal teams to manage contentious cases.
    • Regularly communicate with management on the status of receivables and collection performance.
  • Reporting and Analysis:
    • Prepare regular reports on key performance indicators (KPIs) related to collections.
    • Analyze client payment trends and propose corrective actions.
    • Participate in financial audits and provide necessary information.
  • Compliance and Regulation:
    • Ensure compliance with local and international regulations regarding collections.
    • Implement internal policies in line with current laws and standards.

Required Skills

  • Technical:
    • In-depth knowledge of international accounts receivable practices.
    • Proficiency in receivables management software and reporting tools.
    • Analytical skills to interpret financial data and payment trends.
  • Personal:
    • Excellent communication and negotiation skills.
    • Ability to work under pressure and manage multiple tasks simultaneously.
    • Strong organizational skills and attention to detail.
  • Languages:
    • Proficiency in English and French. Knowledge of other languages is a plus.

Education and Experience

  • Degree in finance, accounting, business administration, or a related field.
  • Significant professional experience in a similar role, preferably in an international environment and in the industrial software sector.
  • Experience in team management and cross-functional project coordination.


  • Position based in Cincinnati, Ohio.

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